Do you think you may have coronavirus?
The Practice are helping to recruit patients to participate in the PRINCIPLE trial to help the fight against COVID-19. You may be eligible to join - to find out more, click here
Derbyshire’s NHS is here to help you
During the coronavirus pandemic, our staff have been working hard to ensure that all patients who need urgent care – not just those with coronavirus – have been able to get it. To avoid unnecessary contact, some non-urgent appointments and surgeries have been postponed and others delivered differently using technology.
We will continue to ask patients to attend face-to-face services only when it is really necessary, and where it can be done safely without putting our patients, the public or our staff at greater risk of catching coronavirus. Where possible, appointments will continue to be offered using remote services such as a video or phone consultation. If you feel unwell or have hurt yourself, you can still get the care and treatment you need. It’s vital that if you’re having a potentially life-threatening medical emergency, such as a heart attack, stroke or really bad flare up of asthma, you contact the NHS.
You might be worrying about a mole that’s changed shape, or grown larger, and think you need to contact your GP. Everyone in the NHS really appreciates people taking pressure off services for conditions that can be safely managed with over-the-counter medicines, and taken care of at home.
But it is crucial that for anything else that you do not risk life or wellbeing – contact NHS 111 online or by phone, get in touch with your GP, visit an Urgent Treatment Centre, or for emergencies go to A&E or call 999.
Watch Dr Avi Bhatia’s Here to Help video. Dr Bhatia is a GP in Derbyshire and Chair of NHS Derby and Derbyshire Clinical Commissioning Group.
If you want to know how Derbyshire’s NHS services are changing in response to the pandemic visit: https://joinedupcarederbyshire.co.uk/public-info-covid-19/help-us-help-you
You can still contact us! Practice update 14/04/20
Given the coronavirus outbreak, most people are choosing to stay at home and avoid non-essential contact to reduce the risk of catching and spreading this deadly virus - thankyou for your help in doing this. However the practice is still open and you can still contact us, especially if you have an urgent condition that you are worried about. We can be contacted by phone or you can submit an "eConsult" which helps us to manage your problem without you coming into the surgery - please click on the banner above where you can also submit pictures of rashes or worrying skin lesions etc. We are also introducing new technology in the practice and may be able to call you via video on your phone which may mean you don't have to physically attend the practice. However if you need to attend we are making it as safe as possible for you to do so and have separate areas for suspected coronavirus patients.
Click here to view message from local GPs - We Are Here For You
Do not visit the Practice without first telephoning to speak to someone - we can only accept booked appointments.
If you have a new continuous cough, high temperature, loss or change to your sense of smell or taste please self-isolate for 7 days and use the NHS 111 online service
Specific NHS111 guidance relating to coronavirus can be accessed at: https://111.nhs.uk/service/covid-19
Please do not visit the Practice. Stay at home and seek guidance from NHS111 online or call NHS111 if you feel unwell
Please note – in line with national guidance we have suspended the facility for patients to book appointments online.
COVID-19 - High Risk Patients
Please see FAQs for Patients who are specifically defined by the Chief Medical Officer as being extremely clinically vulnerable to, or at highest clinical risk from, COVID-19 - access FAQs for high risk patients here
Social Media - Facebook and Twitter
The Valleys Medical Partnership now have a Facebook page and are also on Twitter - check us out at Facebook - The Valleys and Twitter - The Valleys
Visit us on Facebook
Follow us on Twitter
We offer a small number of additional GP and Nurse Practitioner appointments during weekday evenings (until 8pm) and at weekends (Saturday & Sunday 8am to 11am). Extended access appointments are also available on bank holidays. For more information, please see our opening times pages or our leaflet.
Our latest newsletter is available here. You can always access the latest newsletter by clicking on the link on our news page.
Please note that booking an appointment with a doctor may not be the most appropriate way to deal with your problem. We encourage our patients to take responsible action to care for themselves, where appropriate. You can find information about common conditions that normally resolve without the need to see or speak to a doctor or nurse on the self-care page of our website.
We now offer the opportunity for our patients to self-refer to some services without the need to see a doctor first. You can now access care directly for physiotherapy, foot care, counselling & talking therapies, audiology, citizens' advice, weight management, stop smoking, family planning and drug & alcohol services. Please see our self-referral page for full details.
General Data Protection Regulations (GDPR)
GDPR is an update of the Data Protection Act to provide increased protection for each individual's personal data. The new regulations come into force on 25th May 2018. GDPR requires us to process the data we hold on you fairly, lawfully & transparently. You can find out more details by clicking on the Practice Policies link at the bottom of this page, where you will find a copy of our privacy notice. The notice explains what data we hold, what we do with it & why, who it goes to and the rights you have over it. You can also read our leaflet about How We Use Your Information.
The practice has the facility to share your record when you need to receive care from other parts of the NHS (for example, if you need to see our community nurses or if you attend for physiotherapy). When you receive care from another part of the NHS, you will be asked for permission to share your record and information is only shared with your permission. This is extremely helpful for all staff within the NHS. You can find out more information about this by clicking on this link: https://derbyshirehealthcarerecords.org.uk/
Dementia Information Leaflet
Our patient participation group have put together a leaflet to provide sources of information about dementia and the help available to people with dementia and to their carers. It includes in
Are you a carer?
If you care for someone, please let the practice know. We can provide details of extra support available locally. You may wish to take a look at Derbyshire Carers Association website, which contains a wealth of useful resources.
(Site updated 03/06/2020)